Privacy policy

What stays on your phone

• Messages, links, screenshots and photos you check are read on your phone. They are not stored or uploaded, except a short piece of text with names, numbers and amounts removed when Amey asks for a second opinion.
• Your reminders, water record, check-ins, contacts and health notes are kept locked on your phone.
• Fall and crash detection reads the motion sensor on your phone. These readings are not stored or sent. Crash detection also uses your speed while you drive. It is not saved.
• Your location for "Where am I?" is used only while that screen is open. To draw the map, your phone asks the map service for the map around you.
• On Android, if you allow it, your phone tells Amey when you are in a car, so crash detection only watches while you drive. This is not saved or sent.
• To keep you safe when Amey is closed, Android shows a small notice saying Amey is protecting you. Nothing extra is collected while it runs.

Ask Amey (the voice helper)

• Amey listens after you press the button. It does not record you.
• If you turn on Hey Amey, your microphone stays on while Amey is open, or also in the background on Android if you choose, with a notice showing. It is checked on your phone for those two words. No sound is saved or sent.
• Natural voices: what Amey says is sent to our voice services (ElevenLabs, and Google if that is not available) to make the sound. Those companies handle it under their own terms. You can choose the phone's own voice in Settings, which stays on your phone.
• Weather: only if you turn it on, your rough area (about a kilometre) goes to MET Norway to get the weather. Not your name or number.
• Messages you write to your people in Amey are stored on our servers so they can reach the other phone. Only you and that person can read them through the app. They are deleted if either of you deletes your account.
• Your phone turns your voice into words. Apple or Google may process this for your phone, under their own privacy rules.
• Calls, reminders, warnings and getting help are worked out on your phone.
• Other questions go to our server with names, numbers and amounts removed, then to Anthropic Claude for an answer. Your contacts and your schedule are never sent.
• The conversation is not saved. It is gone when you end it.

Your helpers

• Only helpers you link can see anything, and only what you choose: alerts, check-ins, reminders, location, voice messages, directions. Help (SOS) alerts are always shared with your helpers.
• Helpers never see your messages. Alerts carry one short sentence only.
• You can change your choices, pause sharing, block a helper or remove them at any time, without their approval.
• Every choice is recorded with the time you made it.

Drawings

• A drawing made in Draw for you is kept locked on the phone until it is sent, then stored on our servers so it can show on your family's phones.
• Only people in that family circle can see it. The person who made it, and the person it was sent to, can delete it.

Voice messages

• A helper's recording is stored securely and can be heard only by that helper and you.
• Before delivery, each recording is turned into text and checked for abuse by an automated service.
• Messages blocked as abusive, and messages you report, are kept with their text for review and deleted after 30 days. Other blocked recordings are deleted at once.

What we keep on our servers

• Your phone number and account number, so you can sign in. Google Firebase sends the sign-in code to your phone by text message.
• If you link helpers: your profile, what you share with them, alerts, and voice messages.
• Scam reports you choose to send, with names, numbers and amounts removed.
• Data is encrypted in transit and at rest. It is stored in Johannesburg, South Africa (Google Cloud). A few timed background jobs, such as clearing out old data, run on Google Cloud in Belgium.
• We do not sell your data and we do not use it for advertising.

Payments

• Amey is free today. If paid plans are switched on later, your app store (Google Play or the App Store) takes the payment. We get which plan you have and a receipt number, never your card details.

Children

• Amey is made for adults and families. Children may draw a picture in Draw for you on a parent's or grandparent's phone. We do not ask children for any personal details.

Services we use

• Google Firebase: sign-in, storage and notifications.
• Google Web Risk: checks links against lists of dangerous websites.
• ElevenLabs and Google Cloud Text-to-Speech: the natural voices.
• MET Norway: the weather, if you turn it on.
• Anthropic Claude: Ask Amey answers, scam second opinions and voice message checks, on text with personal details removed.
• OpenStreetMap: map pictures.
• A speech-to-text service and a text message service, named here before they are switched on.

Save a copy or delete your account

• Open Amey, go to Settings (Me or Profile), then Privacy.
• Tap "Save a copy of my data" to get a copy of everything Amey keeps on your phone.
• Tap "Delete my account and data". This deletes your account and your data from your phone and our servers. It cannot be undone.
• No longer have the app? Write to us at the address below from the phone number's owner, and we will delete it for you.

Limits

• Amey catches most scams, not all. It may not catch every fall or crash.
• Amey reminds you. It does not give medical advice, and it is not a medical device. In danger, call for help yourself.

Contact us

Attribute AI, LLC. Write to amen@keseratech.com.