Help and support
In danger? Call your local emergency number first. Amey is not an emergency service.
Write to us
amen@keseratech.com. We answer in plain words. Amey AI is made by Attribute AI, LLC.
Common questions
Amey did not warn me about a message. Why?
Amey catches most scams, not all. On Android, check in Settings that Amey's message and call checks are on. You can always check a message yourself on the Scan tab.
Fall or crash detection stopped.
On Android, open Settings, then Keep protection on, and follow each step until it shows green. Some phones close apps to save battery.
My helper does not get my alerts.
Check that your helper is linked in the Family tab, and that both phones are online and allow Amey's notifications.
How do I delete my account?
Settings, then Privacy, then "Delete my account and data".